Missing Images in Logitech SetPoint

2011

If you use SetPoint and it doesn’t properly update itself, it might show a generic mouse image instead of a picture of your mouse. You can manually get the right picture if you can find the upgrade package for your device though.

First, you need to find your device’s model number. OpenĀ %AppData%\Logitech\SetPoint\user.xml in a text editor and you should see a line that looks something like this:

<Device DisplayName="Marathon Mouse M705" Model="16777378" NumberOfButtons="11" ConnectionID="">

The important part here is the Model value. Convert the number into hexadecimal. In my case, it’s 10000a2. (Make sure to change all letters to lowercase) Next download this file (replacing the 10000a2 at the end with your hexadecimal model number): http://logitech-viva.navisite.net/logitech/controldevices/setpoint/devices/2/10000a2.exe

If you’re using an old version of SetPoint, change the “2″ after “devices” to a “1″.

Run the executable you just downloaded and SetPoint should now show the correct image for your device.

9 thoughts on “Missing Images in Logitech SetPoint

  1. This would have worked great if the .xml file to which you referred was actually present. But, I found a neat little trick with SetPoint that you can use to quickly generate a .txt file with your secret model number (they really went out of their way to make this information obscure for some reason).

    Go to SetPoint Settings, Tools tab, then click where it says “Save System Reports.” Choose your desktop or Incoming folder and then open the file that you just created. Your model number should be right there at the top somewhere.

  2. With SpewHole’s suggestion to get the model # and your link to get the exe file, it was able to fix the generic picture logitech was giving me for my keyboard. Thanks Joel.

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